SUPPORT
Everything you need to know about ordering, shipping, returns, and sizing.
HOW ORDERING AT ONYX WORKS
Browse & Add to Cart
Pick your size, select your style, add to cart. No account needed — just your name and address at checkout.
Fill the Order Form
Enter your name, mobile number, and delivery address. Choose Cash on Delivery or Prepaid UPI — whichever works for you.
Confirm on WhatsApp
A pre-filled WhatsApp message opens automatically. Hit Send. Our team confirms your order and handles the rest.
We use WhatsApp for order confirmation — so you always know who you're talking to and can ask questions directly.
Size Guide
Find your exact fit. Our sizing is calibrated for the Indian male silhouette — shoulders, chest, and torso proportions that actually match.
Shipping & Delivery
Nationwide delivery in 3–5 business days. Every order is tracked from our facility to your door. No surprises.
Returns & Exchanges
Returns are handled directly over WhatsApp. Message us, we'll guide you through the process — no complicated forms, no long waits.
FAQs
Answers to common questions about ordering, WhatsApp checkout, COD, shipping, and returns.
STILL HAVE QUESTIONS?
Message us on WhatsApp. Real responses from real people — not bots, not email queues. We reply fast.
CHAT ON WHATSAPP